Updated on Jan 2024

Privacy Policy

1. About Asila and This Privacy Policy

Asila Jewellers W.L.L has its registered office in Manama, Kingdom of Bahrain. In this Privacy Policy, we use the term Asila (and "we", "us" and "our") to refer to the office of Asila Jewellers W.L.L at the registered address above and our boutique.

Please take a moment to read the following policy that explains how we collect, use, disclose and protect the personal information that you provide to us on our website, when you visit Asila Jewellers boutique, contact by telephone, or when you interact with us over social media platforms. It also explains how we collect information through the use of cookies and related technologies when you use our Platforms.

2. Updates of This Privacy Policy

From time to time we may update this Privacy Policy. When we do, we will publish the changes on this Platform.

3. Information You Provide

We collect the information from you as detailed below:

To access certain areas of our Platform, you may need to register with us. During the registration process you will be asked to submit personal information about yourself (including your name, address, e-mail address and telephone number). By entering your details in the fields requested, you enable Asila to provide you with the services you select.

When you purchase products online or by phone, we collect information such as your purchase details and relevant payment information. In addition, we will also collect personal information from you when you correspond with us (for example, if you contact us with a query about one of our products or services), when you provide your details when you visit the boutique or contact us by telephone.

If you choose to interact with Asila via a social media platform or other third party service, we will collect the information you have provided to us through that platform.

We also collect certain information automatically about visitors to our Platform, described in the section headed “Cookies” below.

We will use the information we collect from you to:

  • Manage and fulfil purchase, facilitate delivery, and to provide after service care.
  • Manage our accounts and records. 
  • Assist with your inquiries and requests.
  • Send service related communications, including announcements and administrative messages such as order confirmation. 
  • Identify products and services we think you might be interested in based on your information, such as your purchase history and your previous interactions with us.
  • Send you marketing communications.
  • Understand how our Platform is used so that we can continuously improve our Platform and services and other offerings.

4. Cookies

Like most platforms, Asila logs IP addresses and uses cookies and similar technologies that allow us to recognize you and to customize your experience, and provide us with information about the way our visitors access our Platform. You can find out more about how we use cookies below.

5. Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection and other information regarding your interaction with the Services.

6. Protecting Your Information

We want you to feel confident about using our Platform, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs.

We do not share personal information about you with other people or non-affiliated companies. The information you provide will be protected and kept confidential and will only used to process your order/purchase.

7. Your Choices

You have the right to ask for access to any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. In some circumstances, you have the right to request the erasure of your personal information or a restriction of its use.

You have the right to object to us processing your personal information in some cases. In particular, you can ask us to stop sending you direct marketing communications at any time (however please note that we may continue to send you service-related (i.e. non-marketing) communications, such as e-mail updates on your order status). If you wish to exercise any of these rights, please write to us at the address listed below.

You may unsubscribe from e-mail marketing communications at any time by e-mailing the address below in the section headed “Contact us” or clicking on the ‘unsubscribe’ link in any Asila marketing e-mails.

8. Contact Us

If you have any questions or comments about this Privacy Policy, or privacy matters generally, please contact us at the address provided below. You can also use this address if you wish to request access to the personal information we hold about you or to unsubscribe from any further e-mail marketing communications.

If you have any questions about this Privacy Policy or the manner in which your information may be processed, please contact us at:

Asila Jewellers W.L.L

(973) 17343617

info@asilajewellers.com